evaluate: AMD graphics card customers have been reporting situations of driver installations utterly blocking their Windows installations since mid-February. Despite stories on some social media and boards, no official assertion has ever been made on the problem. AMD has now come ahead and admitted that they’ve been in a position to reproduce the problem, figuring out a “manufacturing facility reset” of the Adrenalin driver package deal possibility as the primary query.
The difficulty was first reported earlier this 12 months and is suspected to be a bug within the current Adrenalin 23.2.1 driver package deal. AMD customers who’ve the misfortune to expertise this difficulty will try to put in the motive force, solely to come across an inaccessible boot drive error upon reboot. Once encountered, affected customers have two choices: attempt restoring to an earlier restore level, or utterly reinstall Windows.
PCWorld editor Brad Chacos has been investigating the problem and has labored intently with AMD to establish and resolve it because the first stories emerged. In a current article, Chacos reported that AMD formally acknowledged the issue, discovering a flaw that would trigger an lack of ability besides when utilizing the software program’s “manufacturing facility reset” possibility throughout driver set up.
“If a PC replace happens through the set up of AMD Software: Adrenalin Edition, we now have reproduced a problem which will happen in uncommon instances and we’re actively investigating. We advocate that customers make sure that all system updates are utilized or paused previous to putting in drivers, Also, the “Factory Reset” possibility was not chosen through the AMD driver set up. We are dedicated to resolving the problem as shortly as doable and strongly encourage customers to submit points relating to AMD Software: Adrenaline Edition by way of the bug reporting software.
According to the article, AMD is actively investigating this difficulty and has discovered it to be extraordinarily uncommon and tough to breed. No matter how uncommon this case is, the potential for a failed OS set up and knowledge loss isn’t a promising risk. Fortunately, there’s a very simple repair: simply uncheck “Factory knowledge reset” field throughout Adrenalin set up.
While many customers will most likely by no means verify the field for this characteristic, some nonetheless use it to clear previous knowledge and guarantee a clear driver set up. Until a repair is applied, all customers ought to train warning when utilizing the Factory Reset characteristic. Those who use it to carry out clear installs and clear up any leftover driver information can fall again to a different well-known graphics driver elimination software, Display Driver Uninstaller (DDU). This program is on the market for Windows 7 to Windows 11 and can be utilized to take away all traces of AMD, Nvidia or Intel graphics drivers.
This error could be very uncommon and plenty of customers (myself included) have put in the most recent driver packages utilizing the reset operate with out difficulty. That does not imply it would not exist, ensuring the “Factory knowledge reset” field is unchecked is an easy step to be sure to do not change into one of many affected customers till AMD fixes the issue.
