AMD claims it really is alert to Radeon RX 7900 XTX heat issues, recommends proprietors to get hold of help
In framework: It appears both illustrations card leaders’ product launches that are latest have been less than smooth. Nvidia had to deal with the power that is melting on its RTX 4090, plus some Radeon RX 7900 XTX MBA (Made By AMD) guide cards have now been experiencing 110C hotspot temps. In the outcome of this second, team purple features given an response that is official the company is aware of the problem and advises those experiencing it to contact customer support.
News arrived week that is last some AMD Radeon RX 7900 XTX guide designs tend to be experiencing thermal dilemmas concerning GPU hotspot conditions, or perhaps the optimum temperature read by the sensor, achieving up to 110C.
A Reddit individual whom penned that their Radeon RX 7900 XTX had been experiencing junction that is 110C while playing Modern Warfare II contacted AMD with an RMA request but was denied as the company said this is the normal junction temperature for the card. Other RX 7900 XTX users facing the issue that is same which takes place even if the air conditioning followers tend to be forced with their maximum, had been additionally denied RMAs.
AMD has answered having an formal statement to Tom’s Hardware: “We understand that the restricted quantity of people tend to be experiencing unforeseen thermal throttling on AMD Radeon RX 7900 XTX illustrations cards (guide designs produced by AMD). Users experiencing unexpected thermal throttling of an AMD Radeon RX 7900 XTX should contact AMD Support.”
It’s speculated that the large temps are now being brought on by the baseplate regarding the guide cooler maybe not making contact that is full the GPU die and the memory controller dies, resulting in heat getting trapped and hotspot levels soaring.
It does appear that only reference and AMD-manufactured Radeon RX 7900 XTX GPUs sold by AMD and its partners are affected. Aftermarket cards custom that is featuring styles appear to be safe.
The issue isn’t contained in every MBA Radeon RX 7900 XTX. Our post on an AMD guide layouts card model tested inside a room that is 21C a peak hot spot temperature of 80C after an hour of gameplay with a peak average die temperature of 67C. This was achieved with a fan speed of 1900 RPM.
One of the software engineering technical leads on the* that is( RX 7900 XTX published on Reddit that AMD is examining the situation and “correlating actions to repro and gathering serial figures.” They add that the ongoing* that are( situation overseas is not helping matters as some factory representatives are out of the office on sick leave. It’s hoped that a firmware update might be able to fix the issue in certain cases. Elsewhere, PowerColor is user that is collecting regarding the matter.
Stay safe this yuletide season. @amdradeon pic.twitter.com/DOpg0f2qaP
— Sasa Marinkovic (@SasaMarinkovic) November 17, 2022
The large temps may be particularly unwanted for AMD after it put tone at Nvidia over its opponent’s melting 16-pin 12VHPWR adapters by having a tweet showing its Radeon RX 7900 series’ twin 8-pin connector